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  • Posted: Sep 7, 2021
    Deadline: Sep 20, 2021
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  • CreditClan is a Fully Technology Company with the sole mission of crashing Credit origination turn-around-time to Minutes, no matter the complexity of transaction. With over $65bn worth of consumer credit brokered yearly in Africa between Borrowers and lenders, CreditClan is positioning itself as the go-to Platform-as-a-service for lending operations.
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    Front Desk Officer

    Job Description

    • We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
    • The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to give accurate information. A customer-oriented approach is essential.

    Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc)
    • Greet and welcome guests.
    • Answer questions and address complaints.
    • Answer all incoming calls and redirect them or keep messages.
    • Receiveletters, packages etc. and distribute them.
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails.
    • Monitor office supplies and place orders when necessary.
    • Keep updated records and files.
    • Monitor office expenses and costs.
    • Take up other duties as assigned.

    Requirements

    • Candidate should possess an NCE / OND qualification
    • A minimum of 2 years work experience.
    • Proven experience as front desk representative, agent or relevant position.
    • Familiarity with office machines (e.g. fax, printer etc.).
    • Knowledge of office management and basic bookkeeping.
    • Proficient in English (oral and written).
    • Excellent knowledge of MS Office (especially Excel and Word).
    • Strong communication and people skills.
    • Good organizational and multi-tasking abilities.
    • Problem-solving skills.
    • Customer service orientation.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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