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  • Posted: Nov 24, 2022
    Deadline: Nov 28, 2022
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    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience of over 80years. Our global network of partners and experience means that our clients enjoy all the benefits of a local office, while drawing upon our multi...
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    Front Desk Manager

    Responsibilities:

    • Receive, dispatch and logging of incoming/outgoing mails timely and professionally.
    • Maintain an organized and comprehensive filing system with documentation of all schedules and transactions especially tracking of logs.
    • Monitoring of daily rated/casual staff registers.
    • Accept and vet application contract documents from licensees.
    • Works within allocated budget for the front office.
    • Operate all aspects of front office Information system including reports and review.
    • Receive and resolve all guest problems quickly, efficiently and courteously.
    • Process, update and relay timely information to appropriate personnel/offices.
    • Ensure implementation of all company policies and regulations.
    • Monitor all guest request for processing, handle complaints and specific customers request courteously.
    • Receive and document all incoming calls.
    • Process all documents received for proper record updates.
    • Review front office log book and guests feedback on daily basis.
    • Perform other duties as may be requested by management

    Requirements:

    • First degree in any field with a second class lower minimum.
    • A minimum of 2 years of experience as a front desk manager.
    • Excellent written and verbal communication skills.
    • Strong organizational and time management skills.
    • The ability to provide exceptional customer service.

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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