Front Desk Executive at Orange Drugs

Key Responsibilities

Visitors/Information Management

• Receive visitors, guests and direct appropriately
• Provide front desk services for various departments within the organization
• Manage conflict-free booking of meeting rooms including the boardroom at the Head Office
• Work closely with the office security guards tensure security procedures are followed.
• Own responsibility for reception – ensures the ambience is welcoming
• Receive customer feedback, direct and/or address queries as appropriate
• Pick up, deliver mails/ couriers and date stamp all general correspondence.

Check, sort and forward emails

• Work closely with the facility team and ensure daily cleaning of the convenience in the main building

Directorates Office Management

• Ensure directorates offices are always clean and timely maintenance scheduled with facility team.
• Coordinate visitors visiting the Office on appointment.

Human Resources Support

• Assists with planning and execution of HR related events such as benefits enrolment, organizationwide meetings, employee recognition events, year-end events, etc.
• Provide support on developing and updating HR policies and procedures as required
• Ensure effective registration, allocation of new joiner’s or approved staff ID card and vendor payment
• Point of contact for employee and PFAs on pension registration.
• Collaborate with the Remuneration and Benefit Supervisor and ensure prompt receipt of PEN numbers for monthly payroll update
• Monitor office supplies and place orders when necessary
• Liaise with the communication unit in the collation and development of HR monthly Newsletter
• Back up team members when on Leave.
• Liaise with other HR team members tdeliver on departmental goal or any other duties assigned

Requirements

Educational Qualification

• Bachelor’s Degree
• 2 - 3years and above post NYSC experience
• Professional Certification relevant tthe role will be a plus.
• Technical Proficiency
• Strong knowledge of MS Office programs
• Familiarity with Office machines
• Good understanding of office administration
• Generic Competencies
• Written and verbal communication skills.
• Customer service Orientation
• Planning and organizing abilities
• Ability twork with little supervision
• Attention tdetail.

Others

• Ability tdevelop and manage interpersonal relationships at all levels of the company
• Capacity tapply discretion and maintain a high level of confidentiality when handling sensitive information
• Knowledge in communication, and dissemination techniques and methods