Front Desk Assistant at Banyan Global

Overview

Banyan Global is a woman-owned small business and international development consulting firm committed to improving livelihoods through market approaches for a broad and lasting impact. The firm is headquartered in Washington, DC and has program operations and activities in over 15 countries around the world. Banyan Global operates within six practice areas: gender, youth, finance and investment, enterprise development, health, and evaluation and learning.

Banyan Global is the prime recipient of the Nigeria Health Workforce Management (HWM) Activity in Nigeria. It is a five-year task order to support the establishment of a cost-effective, well trained, and motivated health workforce, particularly in targeted rural and remote areas of Bauchi, Sokoto, Kebbi, Ebonyi States and the Federal Capital Territory (FCT). By its conclusion, the task order is expected to increase the production of new health workers competent to respond to current and future population health needs in these locations by 100,000; improve the distribution and skill mix of front-line workers to meet specific local demands; and strengthen the capacity of pre- service institutions to adopt and apply innovative education approaches. Targeted interventions will contribute to (1) improved management of maternal, child, and newborn health conditions and (2) increased responsiveness to community health needs. USAID will support the Government of Nigeria’s (GON) commitment to plan, recruit, train, manage, and retain its primary healthcare (PHC) workforce as the country advances on its journey to self- reliance. This activity will contribute to the achievement of Development Objective 2 of Nigeria’s Country Development Cooperation Strategy (CDCS) “a healthier, more educated population in targeted states,” and Intermediate Result (IR) 2.1 “Utilization of quality health services in targeted areas and population groups increased.

Banyan Global is recruiting one (1) Front Desk Assistant. The Front Desk Assistant will be based in Abuja and will report to the Finance and Admin Officer. Key responsibilities of the Front Desk Assistant will include upholding a professional disposition in the execution of assigned duties, such as: maintaining the ambience of the office environment, ensuring guests are professionally attended to/re-directed to relevant staff, assisting the Finance/Admin Officer with various administrative tasks.

I.               Duties and responsibilities:

• Attend to guests, ensuring prompt attention and re-direction to relevant staff
• Ensuring traveling consultants/vendors are greeted upon arrival.
• Serve as a contact point for visitors booking appointment with staff
• Ensure an effective monitoring system for vendors at the reception area
• Supervise other support staff as required e.g., Cleaners, Gardeners etc., in order to maintain the physical layout of the office.
• Oversee   maintenance   of an up-to-date internal records; staff list, telephone directory and out-of- office data.
• Receive    and    keep    detailed    records    of in-coming     mails where appropriate.
• Proactively manage in-house meeting schedules and address liaison  issues within the office through close consultation with the Finance/Admin Officer.
• Provide any other administrative or logistics tasks assigned by supervisor to ensure efficient and smooth support to the project.
• Any other duties assigned by the Finance/Admin Officer.
• Knowledge, skills, and abilities:
• Good written and verbal communication skills. Customer service. Multitasking and prioritizing. Dependability
• Interpersonal and organization skills.
• Ability to work well with others and to develop and maintain compatibility among project staff, grantees, and recipients of assistance.

Qualifications and requirements:

• Diploma/NCE/Associate's or bachelor's degree in a related field with  ability to complete administrative tasks
• Competency in Microsoft applications including Word, Excel, and Outlook
• Consistent, professional dress, and manner
• Capable of managing competing priorities and multiple deadlines
• Experience in developing and maintaining filing systems
• Previous experience with USAID is preferred
• Provide any other administrative or logistics tasks assigned by supervisor to ensure efficient and smooth support to the project.
• Any other duties assigned by the office Manager.