Front Desk / Administrative Assistant at PalmPay

Job Overview

• We are looking for an experienced Front Desk/Administrative Assistant who is passionate about our mission of driving financial inclusion in Africa.
• The ideal candidate will be responsible for performing essential front desk administrative duties while maintaining a professional image of the company.

Duties & Responsibilities

• Responsible for greeting visitors and guests – directing them to the appropriate staff member.
• Responsible for scheduling appointments and management of calendar coordination.
• Responsible for the preparation of correspondence, presentations, email communications, and excel spreadsheets.
• Collects and reconciles reimbursement requests for payments.
• Responsible for all telephone and electronic communications.
• Oversee office running budget while maintaining a professional image of the organization at all times.
• Responsible for providing answers to inquiries about organization and providing information such as company’s address and directives on company’s location etc.
• Manage all orders and maintain office supplies and record files.
• Responsible for accepting and delivering letters and packages to appropriate personnel and department.

Person Specification

• Minimum of a Bachelor’s Degree in Business Administration, Public Administration, or any related field of study.
• Minimum of two years’ experience as a Front Desk Officer or Administrative Assistant.
• Robust knowledge of Microsoft Office programs (PowerPoint, Outlook, Excel, and Word).
• Excellent organizational skills including the ability to prioritize and coordinate multiple tasks.
• Ability to coordinate several projects to a successful completion with little or no supervision.
• Excellent communication skills including professional phone etiquette.
• Ability to respond promptly to shifts in direction, priorities and schedules.
• Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.