Freight Manager at CourierPlus

JOB SUMMARY:

• The Freight Manager oversees international shipments, ensuring efficient logistics, regulatory compliance, & seamless coordination with airlines, shipping lines, & customs agencies.

KEY RESPONSIBILITIES:

Freight Coordination & Logistics Management:

• Manage air & sea freight shipments from booking to final delivery.
• Coordinate with airlines, shipping lines, & logistics partners for timely cargo movement.
• Track shipments & provide updates to customers & internal teams.
• Handle all required shipping documentation.

Compliance & Regulatory Adherence:

• Ensure shipments comply with customs regulations & global trade policies.
• Process customs documentation for smooth export/import clearance.
• Stay updated on international shipping laws & compliance requirements.

Customer Service & Support:

• Serve as the liaison between CourierPlus, customers, & freight carriers.
• Provide proactive communication & resolve freight-related issues.
• Advise customers on shipping costs, requirements, & timelines.

Cost Management & Vendor Relations:

• Negotiate competitive freight rates with logistics providers.
• Optimize shipping methods to reduce costs while maintaining efficiency.
• Work with finance teams to process invoices & freight-related charges.

Data Management & Reporting:

• Maintain accurate records of shipments & transactions.
• Analyze freight trends & operational costs for process improvement.
• Generate reports on freight performance.

KEY REQUIREMENTS/QUALIFICATIONS:

• Bachelor's degree in Logistics, Supply Chain, or a related field.
• 3+ years of experience in international freight or logistics.
• Strong knowledge of customs clearance & trade compliance.
• Experience with air & sea freight operations.
• Proficiency in logistics software & shipment tracking tools.
• Strong negotiation, problem-solving, & communication skills.