Fraud Analyst at Kuda Bank

About the role

• We are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team.
• In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.

Key responsibilities:

• Identifying and investigating cases of fraud across our various channels
• Implementing measures to mitigate fraud risks and prevent fraudulent activities
• Monitoring all electronic transactions to detect suspicious patterns
• Handling escalations and providing timely resolutions to fraud-related issues
• Collaborating with internal stakeholders to identify trends and implement control measures
• Providing investigative findings on reported fraud cases to customers

Requirements

• Bachelor's degree in a relevant field
• Minimum of 2 years of experience in fraud analysis or a similar role
• Strong analytical and problem-solving skills
• Knowledge of fraud prevention techniques and technologies
• Proficiency in using fraud detection tools and software
• Excellent attention to detail and ability to work with large volumes of data
• Good communication skills and ability to collaborate effectively with cross-functional teams
• Ability to work in a fast-paced environment and handle multiple priorities