Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly, and save more.
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We are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.
Key responsibilities:
Identifying and investigating cases of fraud across our various channels
Implementing measures to mitigate fraud risks and prevent fraudulent activities
Monitoring all electronic transactions to detect suspicious patterns
Handling escalations and providing timely resolutions to fraud-related issues
Collaborating with internal stakeholders to identify trends and implement control measures
Providing investigative findings on reported fraud cases to customers
Requirements
Bachelor's degree in a relevant field
Minimum of 1 years of experience in fraud analysis or a similar role
Strong analytical and problem-solving skills
Knowledge of fraud prevention techniques and technologies
Proficiency in using fraud detection tools and software
Excellent attention to detail and ability to work with large volumes of data
Good communication skills and ability to collaborate effectively with cross-functional teams
Ability to work in a fast-paced environment and handle multiple priorities
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