Fraud Analyst at First Bank

Job Identification: 319
Location: Head Office, Lagos

Job Description

• Ensure Block and/or  No Debit restrictions are placed on accounts upon receipt of fraud complaints
• Investigate and confirm unusual/suspicious inter and intra-bank transactions
• Liaise directly with NIBBS and InterSwitch to investigate fraudulent/unauthorized POS, Web, Mobile and ATM Cash transfers.
• Liaise directly with Branch Services Managers to further investigate accounts that benefitted or attempted to benefit from fraudulent/unauthorized transfers
• Liaise directly with the Fraud Desk units in other banks to block and/or place No Debit restrictions on accounts with regards to fraud matters and have the account frozen accordingly
• Liaise directly with Internal Audit Team/Other Banks for picking up of beneficiary of alleged fraudulent/unauthorized transfers by the Law Enforcement agents.
• Ensure hold instructions from NIBBS are honored with respect to fraud matters and granting NIBBS permissions to view details on logged transactions
• Manage and resolve inter and intra bank fraud issues
• Development of fraud rules to support the bank products and services
• Research into new fraud solutions that can support the bank business
• Receive customer’s instructions to block their accounts

Job Requirements
Education:

• Minimum Education: First Degree in any field.

Experience:

• Minimum experience: 3 years relevant experience