Food and Beverages Manager at One StepAhead Consulting

Job Overview

• The Food and Beverage General Manager is responsible for overseeing and managing all aspects of the food and beverage operations within the establishment.
• This includes strategic planning, financial management, staff supervision, quality control, and customer satisfaction.

Key Responsibilities:

Strategic Planning:

• Develop and implement strategic plans for the F&B department in alignment with overall business goals.
• Identify opportunities for growth and improvement in F&B offerings.

Financial Management:

• Create and manage budgets for the F&B department, ensuring financial targets are met.
• Monitor and control costs, including food and beverage costs, labour costs, and other operational expenses.

Menu Planning and Development:

• Collaborate with chefs and culinary teams to plan and develop menus.
• Ensure that menus meet customer preferences, industry trends, and the concept of the establishment.

Quality Control:

• Maintain high standards of food and beverage quality and service.
• Implement and monitor quality control procedures to ensure consistency.

Customer Service:

• Ensure exceptional customer service and guest satisfaction.
• Address customer feedback and resolve issues promptly.

Staff Management:

• Recruit, train, and supervise F&B staff.
• Schedule and manage staff to ensure efficient and effective operations.
• Conduct performance evaluations and provide feedback for continuous improvement.

Compliance and Regulation:

• Ensure compliance with health and safety regulations and industry standards.
• Stay informed about and adhere to local, state, and federal regulations.

Marketing and Sales:

• Develop and implement marketing strategies to promote F&B offerings.
• Collaborate with the marketing team to create promotions and drive sales.

Inventory Management:

• Oversee inventory control, including ordering and stock management.
• Minimize wastage and optimize inventory levels.

Event Planning and Catering:

• Plan and coordinate special events, banquets, and catering services.
• Work with clients to understand their needs and ensure successful event execution.

Technology and Systems:

• Implement and utilize technology systems for pointofsale, inventory management, and other operational needs.
• Stay updated on industry trends and advancements in F&B technology.

Relationship Management:

• Build and maintain positive relationships with suppliers, vendors, and stakeholders.
• Collaborate with other departments, such as marketing, finance, and operations.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in a managerial role within the food and beverage industry.
• Strong understanding of food and beverage operations, trends, and customer preferences.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and make strategic decisions.