Fleet Manager (E-hailing) at Globalclique

The Opportunity

• As the Fleet Manager, you will serve as the architect of the organization’s vehicle and driver ecosystem. This hands-on senior leadership role combines strategic asset management, driver relations, quality assurance, and operational coordination.
• You will own the full vehicle and driver lifecycle—from sourcing and onboarding through to performance monitoring, maintenance scheduling, and decommissioning—ensuring the fleet consistently meets the highest standards of safety, reliability, and availability as the company prepares for launch and scales.

Key Responsibilities
Fleet & Vehicle Lifecycle Management:

• Lead the onboarding, inspection, and activation of all vehicles on the platform in accordance with defined quality standards.
• Establish and manage the central Fleet Hub as the primary facility for vehicle onboarding and inspection.
• Maintain an accurate, real-time fleet management system that tracks Fleet IDs, GPS records, and comprehensive vehicle histories.
• Develop and enforce a structured preventive maintenance programme, including routine inspections, servicing, and annual roadworthiness certifications.

Driver Ecosystem & Onboarding:

• Design, coordinate, and continuously improve the driver onboarding process, from initial application to full account activation.
• Conduct and oversee rigorous background checks, document verification, and eligibility assessments for all prospective drivers.
• Deliver and evolve the comprehensive Driver Orientation programme, ensuring strict adherence to platform usage, safety standards, and service expectations.
• Build and nurture a culture of safety, accountability, and pride within the driver community.

Quality Assurance & Field Compliance:

• Implement and oversee a robust Quality Assurance (QA) framework for vehicles, drivers, and overall service delivery.
• Conduct and coordinate regular spot checks on active drivers and vehicles in the field to ensure compliance with operational standards.
• Manage fleet availability rates, targeting a minimum of 80% active fleet at all times, and initiate suspension protocols for missed maintenance windows.
• Oversee decommissioning decisions for vehicles that no longer meet quality, safety, or age standards.

Data Analytics & Vendor Relations:

• Analyse fleet performance data and produce regular, data-driven reports for senior leadership to inform strategic decisions.
• Coordinate with approved garages and service centres to ensure timely, cost-effective vehicle maintenance and repairs.
• Monitor driver performance metrics, including ratings, cancellation rates, and response times, in coordination with the Operations team.
• Negotiate and manage vendor contracts to optimise fleet operational costs and service delivery.

Candidate Profile
What we are looking for:

• Education: Bachelor’s Degree in Logistics, Transportation Management, Engineering, Business Administration, or a related field.
• Experience: 8–10 years of fleet management experience, with at least 3 years in a senior or leadership capacity. Demonstrated experience managing a fleet of 50 or more vehicles in a structured operational environment.
• Industry Expertise: Proven experience in ride-hailing, logistics, transportation, or mobility-tech platforms is strongly preferred.
• Technical Proficiency: Strong knowledge of vehicle mechanics, maintenance schedules, and roadworthiness regulations in Nigeria (FRSC standards). Proficiency in modern fleet management software and GPS tracking platforms.
• Core Competencies: Excellent organisational, analytical, and problem-solving skills with a strong eye for operational detail. Proven ability to manage and motivate a large, geographically dispersed driver workforce.
• Certifications: Valid Nigerian Driver’s Licence with a willingness to work extensively in the field as required.
• Soft Skills: Strong communication, negotiation, and vendor management skills, underpinned by high integrity and a safety-first mindset.

The Executive Advantage (What's on offer)

• Compensation: Highly competitive, performance-linked remuneration package.
• Foundational Impact: A unique, rare opportunity to build and lead a critical department from zero to one.
• Structured Growth: A clear, transparent career progression path aligned to the company’s five-tier executive growth framework.
• Dynamic Culture: A collaborative, innovation-driven work environment that values agility and excellence.
• Industry Exposure: Direct involvement in scaling a technology-enabled mobility business with national impact.
• Continuous Development: Dedicated professional development and executive training support.