Fixed Line Sales Manager (I.T) at Ascentech Services Limited

Summary

• Sales Manager-Fixed Line manage and develop sales of wireless/fixed line internet solutions to customers in a pre-defined cluster. 
• In addition to their responsibilities for bringing new customers, Sales Manager are custodians for retention and servicing the clients’ needs during their life cycle. 
• They also have responsibility to ensure subscription revenue is achieved as per Annual Operations plan for designated coverage clusters.
• The role of Sales Manager-Fixed Line is an executive position and reports to Regional Head/Manager.
• Lead Generation, Lead Management, selling skills and extensive sales knowledge are required to succeed in this position. 
• One also has to have sales experience, particularly in a person-to-person setting.

Skills, Duties and Responsibilities

• Hire and Train Sales Team
• Create Sales Pitch and Materials
• Work With Director of Sales on Marketing Plan
• Conduct Sales Meetings With Clients
• Keep Track of Communication With Clients
• Ability to thrives in a leadership role and not afraid to shoulder the blame when things goes wrong.
• Having compassion and can motivate team members to do their best work.
• Developing sales pitches and materials using self-conducted market analysis
• Developing sales talent through the use of sales management techniques
• Cold Calling in designated coverage cluster
• Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
• Create Sales Pitch and related communication materials
• Work with Head-Sales on sales and marketing Plan
• Conduct Sales Meetings with Clients
• Maintain an update of communication with clients
• Sales Manager-Fixed Line requires many soft skills with an understanding of technical aspects.
• Developing sales pitches and materials using self-conducted market analysis
• Make use of sales management techniques
• Liaise with Customer care team to monitor client communications and life cycle management.
• Develop, build, and manage a client base
• Handle the sales process at each stage from quote to purchasing to fulfillment and follow up
• Work with the Marketing Dept. to develop and execute Residential Sales initiatives
• Prospect new clients via sales calls, direct mail, email and networking events
• Follow up on leads generated through walking out, research and promotional events
• Participate in trade shows, conferences, and community events to help promote the residential sales programs
• Investigate and troubleshoot customer service related issues.

Requirements

• Bachelor’s Degree in Business Administration, Business Management, Statistics or a related field.
• Proven experience in telecom/ISP/
• Minimum of 5 years in a supervisory position
• Proven track record of increasing sales and revenue; field sales experience is preferred
• Ability to develop sales strategies and use performance KPIs
• Proficient in MS Excel/Word, PPT
• Excellent communication skills
• Organizational and leadership ability
• Problem-solving aptitude
• Direct sales experience from Telecom/ISP plus Banking and/ or Insurance but with diversification.
• Candidate should have door to door, front line, cold sales and direct sales experience.
• Age between 30 and 35 Years.

Competencies:

• Giving attention to Details
• Time Management
• Planning & Organizing
• Communication
• Result Focus
• Accountability & Dependability
• Creative and Innovative Thinking
• High Energy and Manage Stress.
• Ability to work independently and without supervision
• Tools- CRM Software, Spreadsheets, Adobe PDF Suite etc.
• Well-organized and detailed approach to work is an added advantage.