Filling Station Manager at FMR AGENCY

Job Summary

• We are looking for an experienced and motivated Filling Station Manager to oversee the operations at our client station.
• This role involves managing daily activities, supervising staff, ensuring excellent customer service, and maintaining a safe and clean environment.
• The Filling Station Manager will be responsible for achieving sales targets, managing inventory, and ensuring compliance with company policies and regulatory standards.

Key Responsibilities

• Daily Operations Management: Oversee the day-to-day operations of the station, including fuel sales, convenience store operations, and other services offered.
• Staff Supervision: Recruit, train, and supervise station staff, creating schedules and managing performance to ensure excellent service and smooth operation.
• Customer Service: Ensure high standards of customer service, addressing customer inquiries and resolving complaints effectively to enhance the customer experience.
• Inventory and Stock Management: Manage fuel and store inventory, ensuring adequate stock levels, timely ordering, and proper storage.
• Financial Management: Monitor station finances, including cash flow, sales reports, and expense management, ensuring adherence to budget and achieving sales targets.
• Safety and Compliance: Ensure compliance with health, safety, and environmental regulations, conducting regular inspections and safety drills to maintain a safe working environment.
• Quality Control: Monitor fuel quality and ensure that all products meet regulatory and company standards.
• Equipment and Facility Maintenance: Oversee the maintenance and upkeep of pumps, equipment, and the station facility, ensuring everything operates efficiently and safely.
• Reporting and Record-Keeping: Maintain accurate records for fuel sales, employee hours, expenses, and inventory, and prepare regular reports for upper management.
• Marketing and Promotions: Implement and promote sales and marketing campaigns, including seasonal promotions and loyalty programs, to attract and retain customers.

Qualifications

• Education: HND or Bachelor’s Degree in Business, Management, or a related field is preferred.

Skills:

• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Basic accounting knowledge and financial acumen.
• Problem-solving abilities and attention to detail.
• Proficiency in MS Office and point-of-sale systems.

Preferred Skills:

• Experience in the fuel or convenience store industry.
• Knowledge of health, safety, and environmental regulations related to fuel handling and storage.
• Familiarity with inventory management software and sales reporting.