Filling Station Manager at Bimfems Investment Limited

Responsibilities

• Oversee daily operations of the petrol station, ensuring efficiency and smooth functioning.
• Strong interpersonal and verbal & written communication skills, including the ability to professionally communicate to your team, customers, colleagues, management and vendors.
• Manage staff, including hiring, training, and performance management.
• Ensure compliance with safety regulations, security protocols, and other relevant guidelines.
• Monitor and manage inventory, including fuel stock, supplies, and other items.
• Handle customer inquiries, complaints, and concerns in a professional and efficient manner.
• Drive sales and profitability by implementing effective strategies and promotions.
• Maintain a safe, clean, and well-organized environment for customers and employees.
• Prepare reports and analyze data to track performance and identify areas for improvement.
• The Station Manager plans, directs, organizes, and implements the daily operational activities of a retail station.

Requirements

• Candidates should possess a Bachelor’s Degree with 5 - 10 years experience.

Skills:

• Strong leadership and management skills, including the ability to motivate and delegate tasks.
• Excellent communication and interpersonal skills to interact with customers and staff effectively.
• Ability to handle customer inquiries and complaints professionally.
• Knowledge of safety and security regulations applicable to petrol stations.
• Strong problem-solving and decision-making abilities.
• Basic computer skills to use point-of-sale systems and other software.