Field Technician (Facilities) at WIOCC Nigeria Limited

Job Objective:

Field technician to provide field support, resolve incidents, install, maintain, test and certification of facilities.

Key Duties & Responsibilities

• 1st Level 24/7 field support, escalation / on-call, national and international travel as required
• Proactive monitoring of equipment & facilities
• Preventative Maintenance
• Facility installation, testing & commissioning, bringing into service, integration
• Facility repairs and upgrades in the office as requested/required.
• Assist with telecom field support as required
• Maintain records, inventory, and spares of materials
• POC Testing of equipment in the lab as required.
• Incident and problem resolution as directed by Operations/Facilities manager
• Installation/Maintenance of existing electrical infrastructure in the field.
• Routine audit of sites, identifying issues and implementing remediation
• Assist with creation of ad hoc reports as needed
• Assist other departments and lead and report on projects as requested

Minimum Qualification

• Bachelor's degree (or equivalent) in a technical field or relevant experience

Experience & Skills

• Three years technical experience as a power technician with competent to inspect and repair electrical installations
• Preferably telecoms Industry experience with knowledge in the Data centre style environment
• Experience installing and maintaining AC (single and 3-phase) systems.  Experience with distribution boards and breakers, earthing & bonding requirements.  DC power installations & maintenance.  Installation & Maintenance of batteries, rectifiers, UPS and PDU units used in the Telecoms industry. 
• Experience in installing and maintaining air conditioning units and environmental monitoring (an advantage)
• Build out of data centre rooms including cabinets, racks, fibre trays and other supporting infrastructure – assisting RF teams
• Experience in installation and maintenance of security systems including CCTV, door locks, fingerprint scanners, alarms and electric fences (an advantage)
• Inspect and test fire systems, check for fire hazards, fire exits and fire extinguishers
• Maintain equipment & PPE in good working order – with inspections of equipment as required
• Experience of groundworks when laying cables
• Must be computer literate to effectively record information/data accurately, concisely in a timely manner and  submit reports in a timely manner
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
• Knowledge and experience in OHSA - health and safety file management, including covid-19 protocols
• Qualified first aider, check first aid equipment
• Effective written and verbal communications skills

Attributes

• Client focused, relationship builder,
• Integrity, honest with high ethical standards
• Boundless, passionate, and flexible
• Personal excellence, accuracy, and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Strong analytical skills and able to collate and interpret data from various sources
• Good English language communicator with a natural aptitude for dealing with people
• Excellent network diagnostic and problem-solving skills