Field Support Technician at Merit Telecoms

Job Description

• Provide service supports during field visits or dispatch.
• Tie workflow schedule
• Manage all on-site installation, repair, maintenance and test tasks.
• Produce timely and detailed service reports.
• Document process.
• Follow all company's filed procedures and protocols
• Cooperate with the technical team and share information across the organisation.
• Document Processes.

Job Requirements

• OND Certification in Information Technology or other related fields.
• Work experience in a similar role.
• Ability to work flexible shift and to adapt to changing work schedules
• English Literacy
• Ability to troubleshoot, test, and service technical equipment.
• Familiarity with mobile tools and applications.
• Certification in Information Technology is an added advantage.