Field Support Technician at FiberOne Broadband

Key Accountabilities

• Installation: Set up and install fibre optic cables, connectors, and related equipment in both residential and commercial settings.
• Maintenance: Perform routine maintenance on fibre optic networks to ensure optimal performance.
• Troubleshooting: Diagnose and resolve issues related to fibre optic connections, including signal loss, cable damage, and connectivity problems.
• Testing: Use specialized tools and equipment to test the integrity and performance of fibre optic cables and connections.
• Documentation: Keep accurate records of installations, repairs, and maintenance activities.
• Customer Support: Provide technical support and guidance to customers, ensuring their fibre services are functioning correctly.
• Safety Compliance: Adhere to all safety regulations and best practices when working in the field.

Requirements

• Candidates should possess a Bachelor's Degree qualifications with 1 - 3 years experience.