Field Service Engineer at VDT Communications Ltd

• Key Responsibilities
• Install, configure, maintain, and troubleshoot telecommunications and network equipment.
• Conduct on-site installation, commissioning, testing, and fault resolution.
• Perform preventive and corrective maintenance on network infrastructure and equipment.
• Diagnose and resolve network connectivity, hardware, and transmission-related faults.
• Carry out site surveys and provide technical recommendations where required.
• Monitor and respond promptly to customer and network-related service incidents.
• Work with the NOC and other technical teams to resolve complex service issues.
• Prepare accurate service reports, maintenance reports, and documentation after field activities.
• Ensure all installations and field activities comply with company safety and technical standards.
• Liaise professionally with customers, vendors, contractors, and other stakeholders.
• Participate in scheduled and emergency maintenance activities, including after-hours support when required.

Requirements

• Bachelor\'s degree/HND in Electrical/Electronics Engineering, Telecommunications Engineering, Computer Engineering, or a related field.
• 2–4 years of relevant experience in field engineering, telecommunications, networking, or ISP operations.
• Good knowledge of network infrastructure, fiber optics, wireless technologies, and transmission systems.
• Hands-on experience with installation, troubleshooting, and maintenance of telecom/network equipment.
• Ability to read and interpret technical diagrams and network documentation.
• Strong problem-solving and analytical skills.
• Good communication and customer-service skills.
• Ability to work independently and effectively under pressure.
• Willingness to travel to customer and network sites as required.
• Relevant professional certifications will be an added advantage.

What We’re Looking For

• Strong technical and troubleshooting skills
• Hands-on field experience
• Excellent customer orientation
• Ability to work in challenging field environments
• Strong teamwork and communication
• Commitment to service quality and timely resolution