Field Service Engineer at Arnergy Solar Limited

• As our Field Service Engineer, you will be responsible for the maintenance of customers’ solar/energy systems.
• You will handle operations and maintenance activities in your cluster ensuring energy availability and customer satisfaction.

You will:

• Handle the day-to-day operations and maintenance of solar installations across your assigned cluster to ensure systems operate efficiently and reliably.
• Handle routine inspections, preventive maintenance, and corrective repairs on solar PV systems, inverters, and batteries.
• Conduct site visits to resolve customer issues, optimize system performance, and provide hands-on troubleshooting when needed.
• Provide technical expertise in diagnosing and resolving issues related to solar panels, inverters, battery storage systems and other energy systems.
• Work with the project management team to handle installations, commissioning, maintenance, and repairs in a timely and efficient manner.
• Handle acceptance tests for deployed solar solutions and systems
• Ensure zero instances of service disruptions, being largely accountable for service uptime in your cluster.
• Ensure excellent customer experience for clients in your cluster.
• Ensure that all operation and maintenance activities performed at client locations comply with best-in-class standards and practices.
• Perform site assessment and load analysis on prospects' facilities where required.
• Ensure 24/7 availability for emergency callouts.

REQUIREMENTS & SKILLS

You'll be a good fit for this role if you have:

• Minimum of a B.Eng/B.Sc in Electrical Engineering, Electrical & Electronics Engineering or a related field.
• Minimum of 4 years’ experience in solar systems and electrical wiring.
• Good technical knowledge, diagnostic and problem-solving skills.
• Ability to learn and work on changing and emerging technologies.
• Ability to build an environment and relationship of trust and credibility with customers, to best promote Arnergy in the local market.
• People-management skills.
• Ability to evaluate and target potential customers.
• Good knowledge of Microsoft Office Suite and Google Workspace.
• A driver’s License