Field Operations Engineer at IpNX Nigeria Limited

The Role

• You are the operational link between ipNX's central planning teams and the field. 
• You will dispatch contractors, track job completion, manage regional spares, and ensure every installation and fault resolution meets ipNX's quality standards. 
• This is a coordination-heavy role that keeps field operations running smoothly across your assigned region.

What You Will Do

• Dispatch contractors within 2 hours of request — matching the right person to the right job
• Track all field jobs in real time via the FSM platform and escalate delays promptly
• Manage regional spares inventory — ensuring materials are always available for deployments
• Verify completed jobs against quality standards before closure
• Coordinate fibre splicing crews, ensure OTDR testing is completed and documented
• Onboard and train new contractors on ipNX standards and FSM app usage
• Prepare daily dispatch reports and weekly regional performance summaries.

You Are the Right Fit If You Have

•  Bachelor's Degree or HND in Engineering, IT, Business Administration, or related field (2.2/2.1/uppercredit only)
•  3–5 years in field operations, technical coordination, or logistics roles 
•  Experience coordinating contractors or field technicians 
•  At least ONE mandatory certification — CompTIA Network+, MikroTik MTCNA, or CFOS/T 
•  Familiarity with fibre optic installations and OTDR testing 
•  Experience with workforce management or ticketing systems 
•  Strong MS Office skills — Excel, Word, Outlook.
• Bonus: Cisco CCNA | PMP or PRINCE2 Foundation | ITIL v4 | Valid driver's license.

Do Not Apply If:

• You have no experience coordinating contractors or managing field logistics
• You are not familiar with fibre optic installations or field documentation
• You are not comfortable working flexible hours for urgent dispatches.