Field Auditor at M-KOPA

About the job

• We are looking for an experienced Field Auditor to join our team in Nigeria, to influence how audit findings impact customer trust and business performance.

The Role

• As a Field Auditor, you will visit field locations, test whether operations match policy and regulation, and turn what you find into clear recommendations.
• You will work with teams across the business to make sure fixes are implemented.
• This is an on-site role, you would be working from our offices in Nigeria, partnering with a diverse group of employees from our different markets and locations across the UK, Europe and Africa.
• You will be reporting to the Senior Field Auditor.

What You'll Do

• Conduct field audits at various locations and review operational procedures and documents
• Ensure compliance with company policies and regulatory requirements
• Identify discrepancies, inefficiencies and areas for improvement, and run risk assessments with mitigation strategies
• Recommend corrective action and follow up until it is implemented
• Help develop and deliver field audit plans, completing assignments on time
• Prepare detailed audit reports, present findings to stakeholders and work with other departments to gather what you need.

What You'll Need

• A Bachelor’s degree in any field. Your audit expertise and operational acumen matter more than the subject
• Minimum 2-3 years of demonstrable experience in stock management and operations auditing, including retail audits, inventory variance analysis and compliance checks in similar environments
• Proficiency in Microsoft Office, with Excel and Word essential for data analysis and report preparation
• A sharp eye for detail and strong organisational skills: you catch inconsistencies others miss, juggle overlapping timelines and keep clear schedules and task systems
• Clear, professional communication by email, phone and in person with a wide range of stakeholders
• Self-direction and integrity: you work independently without micromanagement, bring a strong work ethic and strictly follow company anti-bribery and corruption policies

The Reality

• This role requires precision under pressure.
• You'll work with tight deadlines, manage multiple audit schedules simultaneously, and navigate field contexts across Nigeria.
• You'll balance detailed documentation with field problem-solving.
• You'll operate independently, often in retail environments with competing demands.

Why M-KOPA?

• At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training.
• We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.