Coordinator, Admin Services at Dragnet Nigeria

About the Role

• Coordinate and oversee the delivery of administrative and general support services at the facility, ensuring a safe, well‑resourced and efficiently run environment that enables seamless clinical and non‑clinical operations.

Responsibilities

• Supervise the administrative and support-services team and allocate workloads to meet agreed service levels.
• Oversee facilities management, including maintenance, cleaning, utilities and space planning, to maintain a clean, functional and patient-friendly environment.
• Manage relationships with third-party service providers and vendors; monitor performance against contracts and service-level agreements.
• Develop, implement and monitor administrative policies, processes and standard operating procedures in line with organisational standards and healthcare regulations.
• Coordinate logistics for meetings, events, travel and visitor management at the facility.
• Monitor and control the support services operating budget; identify and drive cost-efficiency opportunities.
• Ensure compliance with health, safety, security and environmental requirements in partnership with the HSSE function.
• Prepare periodic reports on support services performance, asset utilisation and operational issues for management.
• Coordinate the day-to-day delivery of all administrative and support services (facilities, office management, fleet, vendor services and front desk) across the facility.
• Serve as the primary administrative liaison between the facility and Head Office functions.

Requirements

• Bachelor’s Degree or HND in Business Administration, Management, Social Sciences or a related discipline, plus completion of NYSC or a valid exemption where applicable.
• Minimum of 5–7 years’ experience in administration or facilities/support services, with at least 2 years in a supervisory or coordinating role.

Required skills:

• Leadership and team coordination
• Planning and organisation
• Vendor and contract management
• Budgeting and cost control
• Stakeholder management and communication
• Facilities and office management knowledge
• Problem-solving and attention to detail
• Service orientation.