Female Front Desk Representative at Tempkers Limited

Job Description

• Our client is looking for a friendly and professional Female Front Desk Representative to join their team.
• The Front Desk Officer will be responsible for providing exceptional customer service to all clients and visitors, answering phone calls, responding to emails, and performing other administrative duties as assigned.

Responsibilities

• Greet and welcome clients and visitors with a positive and friendly attitude.
• Answer phone calls and respond to emails in a timely and professional manner.
• Schedule and manage appointments and meetings for staff.
• Maintain a tidy and organized front desk and reception area.
• Assist with administrative tasks such as filing, data entry, and photocopying.
• Follow office policies and procedures to ensure efficient and effective operations.
• Attend to clients' needs and inquiries and escalate issues to relevant departments when necessary.
• Maintain accurate and up-to-date records of clients and visitors.

Requirements

• At least 1 year experience in customer service & office management
• MS Office proficiency
• Should be available to work Monday to Saturday, 9am to 6:30pm
• Preferred candidate must have completed NYSC
• Ability to use POS system & other accounting software
• Top Notch Marketing skills
• Customer Relationship & Management
• Conflict Resolution Skills
• Ability to multi-task effectively
• Friendliness and great Interpersonal Skills
• Adequate knowledge of our products and services
• Proxmity to Lekki phase 1 Lagos and it environs will be an added advantage.