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  • Posted: Feb 3, 2023
    Deadline: Feb 7, 2023
  • Founded in 1994, OPPEIN is the top kitchen and total home-furnishing brand and one of the largest cabinetry manufacturers in the world. We manufacture high-quality kitchens, wardrobes, customized home furniture, bathroom products, interior doors, and home furnishing, and can offer a whole-house solution for our customers.
    Read more about this company


    Female Front-Desk Officer

    Job Descripiton

    • We are searching for a driven Front Desk officer to work hard to aid the company in achieving its targets.
    • To achieve these objectives, the Front Desk officer will be required to warmly welcome visitors and clients to the showroom, answer phone calls receptively, and ensure the frontdesk has a warm and receptive feel.


    • Welcome visitors and clients, and ensure they are comfortable.
    • Channel client's queries to the right department/person.
    • Provide administrative/secretarial support as and when needed
    • Answer phone calls.
    • Receive and Respond to correspondence.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Maintaining a database of customers and issuing KYC forms to walk-in clients.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.


    • Minimum of a B.Sc
    • 0-3 years experience
    • Good Interpersonal skills and Customer Service Orientation
    • A degree in any course is highly advantageous.
    • Prior experience as a front desk officer, ideally at a similar company.
    • Time & self-management skills
    • Ability to create and manage spaces that are engaging and welcoming.
    • High interpersonal skills.
    • Tech-savvy and able to manage social media handles
    • Effective Communication and good command of written/spoken English
    • Outstanding teamwork, communication, and customer service abilities.
    • Basic Secretarial Skills


    Method of Application

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

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