Female Client Service Officer at Bluesquad Limited

Location: Ode Omu, Osun

Job Summary

• We are hiring a Female Client Service Officer to provide an exceptional level of service to our Client (Tertiary Institution).
• You will assist them in understanding our services and identify solutions to fit their needs whilst continuing to achieve customer satisfaction levels.

Job Description

• Develop strong relationships with our Client and demonstrate how we can add value to their business.
• Identify potential Client needs/ opportunities to grow our business
• Educate the Client on our services range
• Provide technical support and advice for Client and refer technical related issues to the Academy Manager.
• Assist other team members where required during peak times.
• Set clear and achievable expectations with clients and ensure timeframe is achieved
• Must be able to facilitate ICT courses.

Academic Qualifications and Competencies

• Minimum of a Bachelor's Degree in any discipline from a reputable Institution
• 2 - 4 years working experience in the same capacity either in Educational Sector or ICT Industry
• Data entry and accurate typing skills
• Excellent communication skills, both verbal and written
• Ability to manage relationships and expectations on various levels
• Excellent interpersonal skills (approachable, positive, motivated, go-getter attitude)
• Ability to sell and cross sell
• Ability to multi task and prioritize.