Facility Operations Associate at Workstation Nigeria

The duties and responsibilities of this role include:

• Plan, coordinate and oversee all installations (telecommunications, electricity etc.), repairs and refurbishments
• Managing information technology and computer systems
• Controlling and evaluating IT and electronic data operations
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Control activities like parking space allocation, waste disposal, building security, etc.
• Develop maintenance procedures and ensure implementation
• Supervise all facilities staff:  custodians, technicians, security, etc.
• Manage relationships with contractors and service providers
• Respond to all members’ building or equipment concerns immediately and with a customer-service oriented attitude
• Coordinate technical support and logistics prior to and post events at Workstation
• Monitor energy and electricity usage throughout the building including, but not limited to controlling air conditioning, turning lights on/off, reserving energy on appliances, etc.
• In conjunction with the Community Operations Associate, store, track and organize all keys -- all building entrances indoor and outdoor, all rooms with a lock, private offices, and lockable cabinets
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness

Experience and Requirements

• Proven experience as facilities or maintenance manager or relevant position
• Excellent organizational and leadership skills coupled with good analytical/critical thinking
• Working knowledge of facilities machines and equipment
• Strong decision making and problem solving skill
• Ability to manage a variety of staff and implement process improvement initiatives
• Very strong attention to detail
• Passion and understanding of Workstation’s mission and values
• Proven working experience as an IT personnel or relevant experience
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Expertise in data centre management and data governance
• Hands-on experience with computer networks, network administration and network installation
• BS in Computer Science, MIS or similar field