Tsebo Group are the leading African provider of facility services. Our clients enjoy tangible benefits in a form of reduced cost, risk and complexity, improved service delivery and quality, enhanced operational efficiency and convenience of service.
African Expertise.
Our genuine love for our continent with its diversity of traditions, cultures, geogra...
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Endure and coordinate the day to day scheduled activities of the site according to the service level agreement (SLA) to avoid escalations.
Manage preventive maintenance of facility equipment as detailed in SLA.
All work orders/request must be attended to and feedback given to the client within 4 hours.
Ensure that all backlogs of deferred work, follow-up or feedback are closed within one week
Ensure that you have a pareto/graphical analysis of each site to understand the cost effect on each contract.
Ensure that completed jobs are focused more on preventive maintenance. .
Plan budget and schedule facility modifications, including cost estimates.
Create and execute work plans and revise as appropriate to meet changing needs and requirements
Ensure all service provider and staff comply with rule, regulations, specifications and standards in accordance to the SLA.
Oversee all projects related to assigned contract/sites from inception to finish with a daily report sent to Line Manager and Client.
Manage, identify, prevent, address, and eliminate all environmental, health and safety issues on site.
Conduct periodic unannounced property inspections on weekends, nights, and early mornings to determine the performance of key service providers, i.e. janitorial service, landscaping, security, technician/handyman services, etc.
Assist and ensure that any necessary adjustments needed are made by the service provider.
Provide project management services for small projects as directed by management.
Maintain liaison relationship with client authorized office personnel.
Produce monthly reports, including an operations summary of completed and planned operations activity.
Respond positively and promptly to daily client needs.
Contribute to the preparation of annual operating budgets and implement the day- to- day management of the facility within the parameters of the budget.
Conduct bi- annual review of staff performance.
Ensure compliance with all policies, training activity and schedules for subordinates and team members.
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