Export Manager at Feed Avenue Ltd

Missions & activities

Main missions

• Export Operations Management
• Stakeholder Relations
• Regulatory Compliance & Policy Management
• Supply Chain & Logistics
• Freight & Cargo Management
• Customer & Supplier Relationship Management
• Performance Reporting & Analytics

Details of each mission

Export Operations Management

• Plan, coordinate, and oversee the entire export process, ensuring compliance with export regulations, standards, and international best practices.
• Manage export documentation, including bills of lading, certificates of origin, export licenses, and all other legal requirements for shipment.
• Monitor shipments, ensuring that the transportation and delivery of goods align with the agreed timelines and quality standards.
• Coordinate with customs brokers, shipping lines, freight forwarders, and clearing agents to ensure efficient and smooth export operations.

Stakeholder Relations

• Build and maintain strong working relationships with key stakeholders in the export sector, including customs authorities, clearing agents, shipping lines, and government regulatory bodies.
• Liaise with regulatory agencies to ensure compliance with national and international export regulations.
• Act as the primary point of contact for all matters related to export operations.

Regulatory Compliance & Policy Management

• Stay updated with Nigeria’s export laws, government policies, and international trade regulations, and ensure the organization’s operations are compliant.
• Implement export strategies that align with government incentives, trade agreements, and emerging opportunities within the export sector.
• Identify and mitigate risks related to export operations, ensuring adherence to safety, environmental, and quality standards.

Supply Chain & Logistics

• Oversee and manage export logistics, including air freight, ocean freight, and barging systems, ensuring cost efficiency and timely delivery of goods.
• Collaborate with the Operations and Production teams to manage inventory, shipping schedules, and cost-effective transportation routes.
• Optimize the company’s logistics and distribution channels, seeking continuous improvements in export performance and profitability.

Freight & Cargo Management

• Stay Manage freight negotiations and contracts with shipping lines, freight forwarders, and transport companies, ensuring competitive pricing and high service levels.
• Evaluate different modes of transport (sea, air, and land) to determine the most effective and efficient logistics solutions for the company’s export needs.

Customer & Supplier Relationship Management

• Ensure exceptional customer service for international clients by maintaining strong communication and resolving any issues related to shipments or documentation.
• Develop and maintain relationships with suppliers, ensuring product quality and availability for export markets.

Performance Reporting & Analytics

• Prepare and present monthly reports on export performance, identifying key trends, challenges, and areas for improvement.
• Conduct regular market research to stay informed of global trade patterns and identify new export opportunities.

Skills required for the position

• Theorical and practical knowledges
• Bachelor’s degree in supply chain management, International Trade, Business Administration, or a related field. A Master’s degree is an added advantage.
• Minimum of 8 years of hands-on experience in export operations within Nigeria, with proven working relationships with customs, clearing agents, shipping lines, and other stakeholders.
• Extensive knowledge of Nigeria’s export regulations, government policies, and international trade agreements.
• Strong understanding of shipping methods, freight management, air cargo, and barging systems.
• Experience in managing large-scale export operations, including compliance, logistics, and risk management.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in Microsoft Office and export management software.
• Fluency in English, with strong written and verbal communication skills
• Technical and methodological know-how
• Proficient in using quality management software and MS Office Suite.
• Ability to work collaboratively with cross-functional teams.
• Strong leadership and project management skills with the ability to manage multiple export projects simultaneously.
• Effective communication and interpersonal abilities.
• Strong leadership, organizational, and financial management skills.
• Ability to work under pressure and meet tight deadlines in a dynamic, fast-paced environment.
• Strong ability to collaborate effectively with the Feed Avenue Production team to optimize and streamline the Export Process.

Behavioral skills

• Excellent problem-solving and decision-making abilities.
• Strong negotiation and conflict resolution skills.
• Ability to think strategically and drive long-term objectives.
• High level of integrity, professionalism, and accountability.