Executive Sales Manager at Semicolon Village Limited

Organizational brief

We are a social enterprise creating employment and economic opportunities by training software engineers and techpreneurs. Technology has the power to transform entire industries and the lives of everyday Nigerians. However, companies and entrepreneurs seeking to develop innovative solutions are faced with the same issue: they struggle to find employees with the skills required to design and develop their technology. Across industries, from finance to agriculture to education, companies are searching for Nigerians skilled in software engineering, design, and project management, and too often are not able to find what they need. We are addressing this gap and building a thriving technology sector in Nigeria by developing talent and fostering innovation.

• Teaching - Our core focus is to develop technical skills in young people through a one-year intensive program that includes classroom learning, hands-on project experience, and internships.

• Incubation - for innovative technology. All students work on technology projects, either based on student ideas or partner companies’ initiatives. We identify the most viable solutions and bring them to reality by providing early support on technology and business development, and connecting entrepreneurs with funding sources, mentors, etc.

• Building Community - We are an “Innovation Hub,” bringing together innovative minds to develop new solutions. We connect our students with mentors and partners from around the globe.

• Project Delivery – We work with corporate partners in implementing projects.

Our Core Values

Ubuntu – we pride ourselves in our African roots and thrive in a strong community where we believe we are because others are.

Fulfilment - We are on a journey of unleashing the potential of talents and businesses, and nothing beats the joy and happiness we feel when we see the impact these talents and businesses have on our society and the world at large.

Integrity - We deliver on our promise. You can count on us to follow through on our commitments while upholding consistent and uncompromising adherence to strong ethical principles and values.

Innovation - we don’t do regular things and are constantly looking out for disruptive ways to solve problems around us.

Learning - we are a community of learners who believe that learning is the key that unlocks growth in any area of life, whether we are teaching or being taught.

Impact - it's in the smiles, the tears of joy, the ‘thank you’, the jobs created, the people and businesses empowered, and ultimately a thriving African society. That is why we exist - to touch and change lives and transform economies. 

Scope

An Executive Sales Manager is responsible for selling a company's products/solutions by identifying leads, educating prospects on products/solutions through calls, training, and presentations, and providing existing customers with exceptional support.

Our ideal candidate will generate and qualify leads, source and develop client referrals, prepare sales action plans, strategies, and schedule sales. He or she will be responsible for driving partnerships with corporate organizations in all sectors.

Primary Relationships

Reports to: CEO

Manages: Business Development Officer.

Essential Job Functions

Management

• Managing organizational sales by developing a business that covers sales, revenue, and expense controls.

• Overseeing the activities and performance of the sales team.

• Coordinating with marketing and business development unit on lead generation.

• Develop your sales team through motivation, counseling, and product knowledge education.

• Track sales goals and report results as necessary.

Knowledge and Opportunity

• Discover and connect with potential clients.

• Understand our ideal customers and how they relate to our products.

• Provide each customer with a unique solution for every customer in order to enhance top-line revenue growth, customer acquisition levels, and profitability.

• Selling solutions and services using solid arguments to prospective customers

• Present, promote, and sell products/services using solid arguments to existing and prospective customers

Strategy

• Maintaining positive business relationships to ensure future sales

• Performing cost-benefit and needs analysis of existing/potential customers to meet their needs

• Establish, develop and maintain positive business and customer relationships

• Reach out to customer leads through cold calling

• Expedite the resolution of customer problems and complaints to maximize satisfaction

• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence

Operation & Leadership

• Achieve agreed upon sales targets and outcomes within the schedule

• Coordinate sales efforts with team members and other departments

• Analyze the territory/market’s potential, track sales, and status reports

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Keep abreast of best practices and promotional trends

• Continuously improve through feedback 

• Achieving growth and hitting sales targets by successfully managing the sales team

• Managing recruiting, objectives setting, coaching, and performance monitoring of sales representatives

Growth and Development

• Meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those plans to the upper management.

• Build and promote strong, long-lasting customer relationships by partnering with clients and understanding their needs

• Present sales, revenue, and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status.

 Requirements:

• Bachelor’s degree in business, marketing, economics, or a related field.

• MSc in Business Administration, marketing, economics, or a related field is an added advantage.

• 7-10 years of Industrial experience in sales.

• Understanding of the sales process and dynamics.

• A commitment to excellent customer service.

• Experience in making presentations

• Knowledge of customer service principles

• Knowledge of principles and practices of sales

• Excellent written and verbal communication skills.

• Proven ability to achieve sales targets and exceed sales quotas

• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

• knowledge of basic business principles

• knowledge of digital sales platforms

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Able to work comfortably in a fast-paced environment.

Key Skills and Competencies

• Planning and strategizing

• Persuasiveness

• Adaptability

• Verbal and written communication

• Negotiation skills

• Resilience and tenacity

• Stress tolerance

• Goal-driven