Executive Assistant to the CEO at mDoc Healthcare

About the Role

• We are seeking a world-class Executive Assistant to the Founders, similar in caliber to an EA at top-tier firms such as McKinsey, Bain, BCG, or leading technology companies. This individual will provide strategic, operational, and administrative support to the founders of a fast-growing digital health and AI-enabled organization operating across multiple geographies.
• This is not a traditional administrative role: it requires exceptional judgment, ownership, attention to detail, confidentiality, and the ability to manage complex priorities in a fast-moving environment.
• The right candidate anticipates needs before they arise, thrives under pressure, communicates crisply, and ensures the Founders’ time, focus, and execution are aligned with organizational priorities.

Key Responsibilities

Executive Support & Time Leadership

• Manage complex calendars across multiple time zones; proactively resolve conflicts.
• Ensure the founders are fully briefed and prepared for meetings, including pre-read documents, talking points, and follow-up actions.
• Drive time prioritization based on strategic priorities, and protect focus time.
• Manage sensitive communications and maintain strict confidentiality.

Communications & Coordination

• Draft high-quality emails, memos, and presentations on behalf of the founders.
• Serve as the primary liaison between the founders and internal/external stakeholders, ensuring timely, professional, and accurate communication.
• Follow up on open items and action points with teams to ensure timely execution.

Operational Excellence

• Build and manage systems that improve the efficiency of the founders’ workflows (e.g., trackers, dashboards, document management, meeting notes).
• Coordinate travel logistics end-to-end across multiple countries.
• Maintain organized records, files, and documentation across platforms.
• Support special projects where precision and speed matter.

Strategic Support

• Conduct background research, synthesize information, and prepare briefing notes.
• Support preparation for board meetings, donor meetings, investor conversations, and key presentations.
• Help drive follow-ups on strategic initiatives, ensuring nothing falls through the cracks.

Culture, Professionalism, and Representation

• Represent the founders with extreme professionalism, maturity, and discretion.
• Maintain a calm, solutions-oriented demeanor at all times.
• Model high performance, reliability, and impeccable work ethic.

Qualifications Essential

• Bachelor’s degree required; Master’s degree is a plus.
• 5–8+ years supporting C-suite executives or senior partners in demanding organizations (top-tier consulting, high-growth startups, investment firms, etc.).
• Exceptional written and verbal English communication skills.
• Mastery of productivity tools (Google Workspace, Slack, Zoom, project management tools, document versioning systems).
• Highly organized, proactive, and able to manage multiple priorities independently.
• Excellent judgment, discretion, and emotional intelligence.
• Evidence of producing high-quality work under tight deadlines.

Preferred

• Experience working with globally distributed teams.
• Background in digital health, technology, consulting, or social impact organizations.
• Ability to analyze information, synthesize it clearly, and support decision-making.
• Strong research skills and ability to produce crisp briefs.

Success Metrics

• Founders consistently feel informed, prepared, and supported.
• Zero missed deadlines, dropped balls, or errors in communication.
• Increased productivity and strategic focus of the founders.
• Improved coordination, meeting quality, and follow-through across the organization.
• Professional, timely representation of the founders with internal and external stakeholders.