Executive Assistant at Tastee Fried Chicken - TFC

Job Role

• The Executive Assistant will provide high-level administrative support to the Chief Operating Officer and other Senior Executives.
• The aim is to ensure that these functions are carried out effectively and efficiently, in harmony and in accordance with applicable statutory regulations and the company’s operational standards and policies.

Key Interfaces:

• Key Interfaces Internal: Office of the Chief Operating Officer, Financial Services, and other business functions.
• Key Interfaces External: Hotels, Airlines, Personal Executive Staff, etc.

Main Accountabilities
Leader Support:

• Initiate daily touch-base meetings whether in person or virtually to confirm the day’s priorities, clarify assignments, and resolve open issues.
• Ensure the office of the COO is organized, on-time, and well prepared for whatever lies ahead.
• Help increase the executive'sproductivity by 20% by taking on assignments and projects.
• Meeting Preparation and Implementation:
• Research and filter information or pre-reads for the COO.
• Flawless execution of pre-meeting, meeting proper, and post-meeting stages.
• Post-meeting: holds a debrief with the COO to capture action items, follow-up items, and calendar dates.

Appointment Coordination:

• Allows adequate time between appointments when planning.
• Gathers necessary information related to the appointment (contact information, venue, and other relevant information).
• Looks at the calendar from a holistic perspective for better planning.
• Office Communication:
• Writes clear, concise correspondence.
• Proofreads all material for errors, omissions, and consistency.
• Adept at delivering difficult messages in a tactful manner.

Teamwork and Collaboration:

• Networks across the organization.
• Applies emotional intelligence by facilitating situations for a positive outcome.

Key Performance Indicators (KPI)

• % of Number of breach on confidential executive movements recorded in the year.
• Time taken to organise all business meetings and communicate to beneficiaries.
• Percentage cost overrun on expenses incurred by staff that go unreported within a quarter.
• Timely processing of the COO's requests and Directorate’s.

 Education, Experience & Technical Skills

• First Degree in any Social Science field.
• Master's Degree or any equivalent will be an added advantage.
• 2-3 years of work experience as an Executive Assistant, Personal Assistant, or similar role.
• Excellent MS Office knowledge.
• Outstanding organizational and time management skills.
• Familiarity with office gadgets and applications (e.g., e-calendars and copy machines).
• Excellent verbal and written communicationskills.
• Discretion and confidentiality.

Required Skills / Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a fast-paced and at times stressful environment.
• Extensive knowledge of office administration, clerical procedures, and record-keeping systems.
• Able to type a minimum of 50 words per minute.
• Extremely proficient with Microsoft Office Suite or similar software, with the ability to learn new or updated software.

Other Required Competencies:

• Administrative.
• Document Management, Database Administration, Information Monitoring.
• Negotiation.
• Efficiency.
• Confidentiality.
• Multi-tasking.
• Visionary.
• Analytical Thinking.
• Interpersonal relationship.
• Effective CommunicationSkills.
• Relationship Management.
• Negotiation ability.
• Design ability.