Estate General Manager at Mc Timothy Associates

Responsibilities

• Oversee the activities of 1004 the Estate, to ensure operational effectiveness and position the association to have competitive edge;
• Provides leadership and guidance towards devising and articulating operational goals/targets
• Develops and implements short, medium and long term operational strategies to achieve the vision and corporate aspirations of the association;
• Works with the Resident Association Executive Team and other advisors/partners on other developments activities in the Estate;
• Ensure that policies and procedures meet the needs of all key stakeholders
• Liaises with and supports the EstateТs Executives Team to ensure the effective management and adherence to the Estate governing rules and or bye-laws;
• Oversees the overall performance of the Association and ensures all operating functions/units perform at optimal levels;
• Formulates all budgets for income and expenditure including required strategic plan budgets, annual budgets, cash-flow forecasts, and agree these budgets with the appropriate personnel and the Executive Team;
• Creates an enabling environment that enhances employeesТ productivity whilst maximizing their potentials;
• Ensures integrity of accounting practices, financial records, risk management, technology practices etc;
• Communicates the visions and goals of the Association to internal and external stakeholders;
• Acts as the chief custodian to the AssociationТs corporate governance framework;
• Monitors current industry developments, competitors and competitorТs customers in line with the AssociationТs strategies;
• Acts as chief advisor and strategist providing needed support to the Executive Team
• Develop and implement short, medium and long-term operational plans and strategies to achieve the vision, aims and objectives of the Association
• Oversees, co-ordinates and ensure smooth day to day running of the operations and processes within the Association
• Ensures and maintains appropriate systems for measuring necessary aspects of operational management and development
• Manage the AssociationТs activities to ensure maximum profit which commensurate with the best interest of stakeholders, customers, employees and the public
• Communicate the visions and goals of the Association to all units Heads and other employees within the Association
• Ensure that policies and procedures meet the needs of all stakeholders
• Authorize payments within budgets
• Ensures that all policies, procedures and controls of the Company are implemented efficiently and in line with generally accepted practices
• Generate Business performance report against industry benchmarks
• Create an enabling environment that empowers unit heads to undertake fundamental rethinking and radical redesign of the business processes
• Build a corporate culture within the Association by sharing AssociationТs vision with the staff
• Actively seek industry information on how to improve service offerings to all stakeholder
• Undertake supervisions and appraisals and support the professional development of line-managed staff
• Plan staff development within a regular review of organizational training needs in consultation with colleagues
• Develop and maintain contacts with appropriate individuals and organizations and disseminate information to colleagues
• Supervise the maintenance of accurate and up-to-date databases
• Ensure AssociationТs programs are consistently presented in a strong and positive image amongst relevant stakeholders

Qualifications and Experience

• Minimum of at least 10 years managerial experience in Facility/General management roles in a similar setting
• A good first degree
• A post graduate degree (e.g MBA) from a reputable university.

Working Knowledge, Skills and Competencies and Attributes:

• Facility management with emphasis on gated estates/communities
• Strategy development and implementation
• Change management (structural change and/or culture change)
• Proactive decision making
• Leadership & Relationship Management
• Extensive risk management skills
• Extensive experience and evidence of working effectively at a senior management level
• An understanding of the need for and value of diversity and equalities in both service delivery and employment
• Experience of personal leadership in addressing such issues.