Entry-level Tele-Collections Officer at Mwanga March, 2023

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- Entry-level Tele-Collections Officer at Mwanga
- View Jobs in ICT / Telecommunication / View Jobs at Mwanga
Posted: Mar 3, 2023

Deadline: Mar 31, 2023
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Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability.
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Entry-level Tele-Collections Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 0 - 2 years
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development
Job Description
- Manages recovery of overdue loan
- Contacting customers daily /weekly and informing them of their overdue loans
- Following up with customers daily/weekly on previous payment redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
- Thoroughly understands assigned portfolio and product
- Responding to customer queries and escalating accordingly
- Maintaining accurate, up-to-date customer account information
- Reporting accurate customer feedback daily/weekly.
Requirements
- Interested candidates should possess a Bachelor's Degree in relevant fields with 0 - 2 years work experience.
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Method of Application

Interested and qualified candidates should send their CV to: careers@mwanga.ng using the Job Title as the subject of the email.

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Entry-level Tele-Collections Officer at Mwanga

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Entry-level Tele-Collections Officer at Mwanga

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