Enterprise Resource Planning (ERP) Data Entry Officer at Coleman Technical Industries Limited

Purpose of the Job (Brief)

• To ensure accurate and timely entry, updating, and maintenance of data within the organization’s Enterprise Resource Planning (ERP) system.

Key Result Areas

• Accurate Data Entry: Ensure timely and precise input of data int the ERP system, including inventory, financial record, employee details, and other business-critical information.
• Compliance and Reporting: Adhere to organizational data entry standards, generate regular and ad-hoc reports, and ensure compliance with policies and regulations.
• Data Integrity and Quality: Verify data accuracy, identify discrepancies, and correct errors to maintain the integrity of the ERP system.
• Collaboration and Coordination: Work closely with departments like finance, HR, and operations to ensure data consistency and resolve issues related to missing or incorrect data.
• System Updates and Maintenance: Support ERP system updates, assist in troubleshooting technical issues, and provide feedback for process improvements.
• Documentation and Training: Maintain proper documentation for data entry procedures and assist in training team members on ERP data management practices.
• Other Requirements

Key Activities

• Data Entry Updates: Input and update accurate information in the ERP system, including customer details, inventory, purchase orders, invoices, and financial data.
• Data Verification and Validation: Review and verify data for accuracy, completeness, and consistency before entering or uploading records.
• Error Identification and Resolution: Identify data discrepancies, investigate root causes, and correct errors to maintain data integrity.
• Regular Reporting: Generate reports from the ERP system as requested by management or department for analysis and decision-making.
• Collaborating with Departments: Coordinate with various departments (e.g. HR, finance, supply chain) to collect and validate data for system updates.
• Compliance Adherence: Ensure all data entry activities comply with organizational policies, procedures and regulations.
• Perform any other duties assigned.

Educational Qualifications & Work Experience:

• First Degree in Business Administration, Information Technology, Computer Science, or related field is often the often preferred.
• Certifications in ERP systems (e.g. Oracle, Microsoft Dynamics) is an added advantage.
• 1-2 years of experience in data entry, administrative support, or a similar role.
• Experience in specific industries (e.g. Manufacturing, Retail, Logistics) may be required.
• Proficiency in ERP software and tools (e.g. SAP, Oracle, or Microsoft Dynamics).
• Excellent organizational, communication, and critical thinking skills.

Skills:
Core / Technical:

• ERP Systems Proficiency
• Data Entry Skills
• Data Management and Validation
• Database Knowledge
• Reporting and Analysis
• MS Office Suite
• Technical Troubleshooting
• Understanding of Business Processes
• System Customization
• Basic IT Skills.

Behavioral:

• Attention to Detail
• Time Management
• Problem Solving
• Communication Skills
• Teamwork and Collaboration
• Adaptability
• Organizational Skills
• Confidentiality and Integrity
• Stress Management
• Learning Orientation.