Enterprise Application Support at Fast Credit Limited

Role Description

• This is a full-time hybrid role for a T24 Transact Support Specialist and other enterprise and business application support, based in Ikeja with the flexibility to work remotely when required.
• The role involves providing technical support and troubleshooting for all enterprice and business application platform, delivering exceptional customer support, and ensuring efficient resolution of system-related inquiries and problems.
• Responsibilities include identifying and resolving technical issues, answering client questions, collaborating with teams, and ensuring the seamless operation of the platform.

Qualifications

• Strong Analytical Skills to assess and solve complex problems effectively
• Knowldged of glassfish, CRM, Customer Onboarding application, 3CX, M365 e.tc
• Experience in Technical Support and Troubleshooting systems and software
• Proficiency in Customer Support, ensuring excellent client service and satisfaction
• Excellent Communication skills, both written and verbal, for clear documentation and client interactions
• Knowledge of T24 Transact or similar banking platforms is an advantage
• Ability to work in a hybrid environment, balancing onsite and remote tasks efficiently
• Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred
• Proactive attitude with strong organizational and time management skills