Enterprise Account Manager at Fort Knox Group

Key Responsibilities

• Manage and grow a portfolio of enterprise and key business accounts.
• Develop strong, long-term relationships with decision-makers and key stakeholders.
• Identify and pursue new business opportunities within assigned territories.
• Achieve and consistently exceed assigned sales and revenue targets.
• Develop account plans and strategies to increase customer value and revenue.
• Understand clients' business needs and recommend appropriate products and solutions.
• Prepare and deliver compelling business proposals, presentations and commercial negotiations.
• Lead the sales process from prospecting through negotiation, closing and account development.
• Monitor customer satisfaction, resolve account-related issues and coordinate with internal teams to ensure timely service delivery.
• Track market trends, competitor activities and emerging business opportunities.
• Maintain accurate records of customer interactions, opportunities, forecasts and sales activities.
• Prepare regular sales and account performance reports for management.
• Collaborate with technical, operations, finance and customer service teams to deliver excellent customer experiences.

Requirements

• Bachelor's Degree or HND in Business Administration, Marketing, Sales, Economics or a related discipline.
• 3–5 years of proven experience in Enterprise Sales, Key Account Management, B2B Sales or a related role.
• Demonstrated track record of achieving sales and revenue targets.
• Strong experience managing corporate, enterprise or institutional clients.
• Excellent business development, negotiation and closing skills.
• Strong communication, presentation and relationship-management abilities.
• Good understanding of the assigned regional market and business environment.
• Ability to identify opportunities, build sales pipelines and convert prospects into customers.
• Strong analytical, organisational and problem-solving skills.
• Proficiency in Microsoft Office and CRM/sales management tools.
• Ability to work independently, meet deadlines and operate effectively in a target-driven environment.