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  • Posted: Mar 24, 2022
    Deadline: Mar 30, 2022
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  • Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities. GVA Partners is also a l...
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    End User Support Engineer (Team Lead)

    Our client is seeking to hire knowledgeable End User Support Engineers, Team Lead (15) to lead the team.


    Responsibilities:

    • Managing End User Engineers and their day to day activities, workload, performance and productivity in an efficient and an effective manner.
    • Responsible for incident, request, problem, IMAC and escalation management.
    • Responsible for day-to-day reporting and communicating to IT Management from operations and projects perspectives.
    • To provide support in operations in the domain of End User Support.
    • Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
    • Providing installation, upgrade, configuration, and advanced troubleshooting on computers, peripherals, and communication devices and peripherals.

    Requirements:

    • Bachelor’s degree in computer science, computer engineering and any other related discipline
    • Minimum of 8 years’ experience in a technical support environment
    • Strong leadership skills
    • Advanced troubleshooting skills

    Check how your CV aligns with this job

    Method of Application

    Qualified and interested candidates should send their resumes to contact@gvapartners.com, chimdiutoa@gvapartners.com and elizabetha@gvapartners.com using the job title as subject of mail

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Average Salary at GVA Partners
₦ 315K from 1 employee
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