Employee Development & Engagement Officer at MainOne

Department: Corporate Services & Development

Responsibilities

• The Employee Development & Engagement Officer will support the development and implementation of comprehensive learning and employee engagement interventions in order to maintain a motivated and skilled workforce that effectively meet the needs of Main One.

Specific Responsibilities include:
Employee Development:

• Support the development of the company’s learning
• Collation of learning and development (L & D) needs company wide, through job analysis, performance appraisals and regular consultation with business
• Support the development and implementation of the company-wide curriculum and annual training plan.
• Manage the company’s e-learning platforms and generate monthly utilization reports
• Facilitate the implementation of a company-wide knowledge sharing system.
• Facilitate the fulfilment of statutory training requirements.
• Manage ITF submissions & reimbursement processing
• Track training expenses in line with approved budgets and conduct a reconciliation with the training ledger on a monthly basis.
• Conduct post training evaluation on employees (upon completion of course) and their line managers.
• Maintain an up-to-date knowledge of developments in L & D by reading relevant journals, taking relevant courses etc.

Employee Engagement:

• Support the development and implementation of the annual employee engagement plan.
• Employee relations and welfare administration
• Leave management
• HMO Management
• Stay interviews management
• Annual Employee Satisfaction Survey administration
• Culture management administration including facilitation employee engagement activities/events
• Exit & Alumni Management administration.

Qualifications, Skills & Competencies

• A Bachelor's Degree in a relevant field of Social Science or Humanities.
• 2-4 years’ experience as a Human Resources generalist with at least 1 year of learning and development experience.
• Excellent verbal and written communication skills.
• Superb interpersonal & organisational skills
• Keen attention to details, strong time management and multitasking skills.
• Continuous improvement mindset
• Strong problem-solving skills and ability to think innovatively.
• Impeccable team working skills
• Good presentation skills
• Customer-service orientation.

Demands of the Job:

• Constant awareness of sensitivity and confidentiality involved in the function.
• Strong initiative and creativity in discharging assigned tasks.
• Ability and willingness to work long hours and meet tight deadlines when required.