Elevator Service Supervisor at JMG

About the job

• The Elevator Installation & Maintenance Supervisor oversees the installation, repair, and maintenance of elevators, escalators, and related equipment. This role ensures compliance with safety regulations, supervises technicians, and coordinates projects to ensure timely and efficient service delivery.

Key Responsibilities:

Installation & Maintenance Supervision:

• Supervise and coordinate the installation, maintenance, and repair of elevators and escalators.
• Ensure all work complies with safety standards (e.g., OSHA, ANSI, ASME).
• Conduct inspections to identify faults and recommend corrective actions.
• Troubleshoot mechanical, electrical, and hydraulic system issues.

Team Management:

• Lead, train, and mentor a team of elevator technicians.
• Assign tasks, monitor performance, and ensure adherence to schedules.
• Conduct safety briefings and enforce workplace safety policies.

Project Coordination:

• Plan and schedule installation and maintenance projects.
• Liaise with clients, contractors, and suppliers to ensure smooth operations.
• Maintain accurate records of service reports, inventory, and compliance documentation.

Quality Assurance & Compliance:

• Ensure all installations meet industry standards and manufacturer specifications.
• Stay updated on elevator codes, regulations, and technological advancements.
• Conduct risk assessments and implement preventive maintenance programs.

Customer Service:

• Address client concerns and provide technical support.
• Ensure high service quality and customer satisfaction.

Requirements & Qualifications:

Education & Certification:

• High school diploma or equivalent (required).
• Technical certification or associate degree in Elevator Mechanics, Electrical/Mechanical Engineering, or related field (preferred).
• Certified Elevator Technician (CET) or QEI (Quality Elevator Inspector) certification is a plus.

Experience:

• Minimum 5+ years of experience in elevator installation, repair, and maintenance.
• At least 2 years in a supervisory or team lead role.
• Familiarity with elevator control systems (e.g., Otis, Schindler, ThyssenKrupp).

Skills & Competencies:

• Strong technical knowledge of elevator mechanics, electrical systems, and hydraulics.
• Ability to read blueprints, schematics, and technical manuals.
• Proficiency in using diagnostic tools and software.
• Excellent leadership, communication, and problem-solving skills.
• Valid driver’s license and ability to travel to job sites.

Physical Requirements:

• Ability to lift heavy equipment (50+ lbs) and work in confined spaces or heights.
• Comfortable standing, bending, and climbing for extended periods.

Work Conditions:

• Field-based with travel to multiple job sites.
• May require overtime, weekends, or emergency call-outs.