Ecommerce Strategist / IT Officer at ECH Consulting

Responsibilities

• Driving the sales performance of the e-commerce platform
• Managing and executing promotional campaigns
• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offering code performance

Key Requirements

• B.Sc in a related field.
• 2 - 3 years work experience.
• You have prior experience in a similar role.
• Experience in digital marketing is a plus.
• Must be able grounded in Web/ Graphic design
• You possess a solid understanding of e-commerce frameworks.
• You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.
• You have a high level of attention to detail including a proven ability to manage multiple, competing priorities simultaneously.
• You are a creative and strategic thinker with a strong customer orientation.
• You have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.