E-Commerce Manager at DreamWorks Integrated System Limited

JOB BRIEF

The Ecommerce Manager will be primarily responsible for overseeing and managing the eCommerce department with a significant online presence. He/she will handle decision-making for the website, social media accounts, and online advertising. He/she will also be responsible for the research and development of new online marketing strategies, and for hiring and training the rest of the Ecommerce division.

JOB DESCRIPTION

• Own new item sell-in and throughout the product life cycle (item setup, sell-through, forecasting, in-stock, pricing)
• Ensure operational excellence through close collaboration with the Supply Chain team to maintain in-stock status on-site, optimize new fulfilment opportunities, plan for peak periods and improve/eliminate chargebacks.
• Develop and execute strategies to bring in prospect accounts and grow existing accounts to meet overall company plan and goals.
• Communicating product developments to prospective clients and old customers
• Overseeing the development of marketing literature and advertising
• Develop and manage independent sales distributors all over Nigeria
• Cultivate and maintain productive relationships with our customers (may include: dotcom buyers, category specialists, site merchandisers, content acquisition teams, etc) to expand our reach with the account.
• Own brand integrity online, monitoring and enforcing policies across retailers
• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement an E-commerce strategy to improve website performance
• Work with the marketing team or manage digital marketers to improve quality and traffic acquisition
• Maintain current knowledge of industry trends, opportunities, channels, products, and competitors to be a trusted business advisor to accounts.

Requirements

• Bachelor or master’s degree in business, engineering, operations, Marketing Management, Business, Information Systems, or related field.
• 7- 10 years experience with an eCommerce business in Nigeria
• Extensive experience with practices and techniques related to web merchandising or online retailing.
• Operational knowledge of techniques required for market research and analysis.
• Sound knowledge of website management and eCommerce usability.
• Excellent written and verbal communication
• A strong grasp of modern technology and social media is essential
• Have hands-on experience with eCommerce sites and operations.
• Experience in retail or Account and Vendor Management.