E-Commerce Coordinator at Smart Partners

Role Overview

• The E-Commerce Coordinator will oversee the company’s online sales operations, ensuring seamless customer experience, efficient order management, and growth of digital sales channels.
• The role involves managing product listings, monitoring sales performance, and executing strategies to increase online visibility and revenue.

Key Responsibilities

• Manage and update product listings, descriptions, and pricing across e-commerce platforms.
• Process customer orders, track shipments, and ensure timely delivery.
• Monitor online sales performance and generate reports for management.
• Coordinate with marketing to implement online campaigns and promotions.
• Handle customer inquiries, complaints, and feedback on digital channels.
• Optimize website/e-commerce platform for better user experience and conversions.
• Analyze sales trends and provide recommendations for growth.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 3 - 5 years experience in e-commerce operations or digital sales.
• Familiarity with online marketplaces and e-commerce platforms.
• Strong communication and organizational skills.

Application Closing Date
Not Specified.