E-Commerce and Website Specialist at Tolaram Group

Job Summary

• We are seeking a proactive and detail-oriented E-Commerce and Website Executive to support the daily operations of our online platforms.
• The ideal candidate will assist in managing our website content, product listings, online order processing, customer inquiries, and ensure smooth digital operations.
• This role is essential in enhancing the overall customer experience, increasing online conversions, and supporting the growth of our e-commerce business.

Key Responsibilities

• Assist in updating and maintaining website content, banners, and product listings (descriptions, pricing, images, etc.).
• Support the upload of new products and ensure accuracy and consistency across all product pages.
• Monitor website performance and functionality; flag and escalate any issues to technical teams.
• Assist in managing online orders from confirmation through to fulfillment and delivery.
• Coordinate with marketing and design teams to ensure promotional materials are correctly reflected on the website.
• Track and report key site metrics (traffic, bounce rate, conversion, etc.).
• Monitor competitor websites and pricing to ensure competitiveness.
• Assist in updating blog content, newsletters, and promotional landing pages.
• Support SEO best practices and assist with website optimization tasks.

Requirements

• Bachelor's Degree or equivalent experience in Marketing, Business, IT, or a related field.
• 2-3 years of experience in e-commerce, digital marketing, or website management (internships included).
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Magento, or similar).
• Basic knowledge of HTML/CSS and SEO is an added advantage.
• Proficiency in Microsoft Office and digital tools like Google Analytics, Canva, etc.