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  • Posted: Dec 11, 2023
    Deadline: Not specified
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    MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
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    Driver Welfare Analyst

    Description

    • We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions
    • You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

    What you will do:

    • Track Champion daily attendance and follow up on absent champions
    • Monitor turnover and retention rates amongst Champions
    • Appropriately attend to the requests of the Champions and follow through
    • Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.Research and suggest Champions insurance options and HMO plans.
    • Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
    • Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
    • Conduct exit interviews for champions, collate feedback and provide recommendations
    • Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
    • Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
    • Implement recognition and appreciation programs across the organization
    • Encourage champion networks and committee to foster a community
    • An ability to prioritize, plan and organize work in a busy environment.
    • Record/book keeping skills

    Required Qualifications

    • A degree in related fields, minimum of a HND
    • Proven experience working in / knowledge of a recruitment or analyst role
    • Demonstrated high computer literacy: particularly with programmes in Microsoft Office
    • At least a year and above work experience

    Benefits

    • Competitive Pay & Benefit
    • Premium Health Insurance Benefit
    • Consistent Learning & Development

    Method of Application

    Interested and qualified? Go to Max.ng on jobs.workable.com to apply

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