Distributor Management System Executive at Ascentech Services Limited

Job Purpose

• To manage and support the implementation, maintenance, and optimization of the Distributor Management System (DMS) across assigned distributors.
• The role ensures accurate data capture, seamless integration between DMS and SFA/ERP systems, and timely reporting of sales, stock, and route activities.

Key Responsibilities
DMS Implementation & Support:

• Coordinate DMS implementations with approved distributors.
• Ensure proper installation, configuration, and optimal system functionality.
• Collaborate with distributors and the Sales Capability Manager for setup, troubleshooting, and user access management.

Data Management & Reporting:

• Ensure timely and accurate upload of sales, stock, and purchase data by distributors.
• Validate and reconcile DMS data with primary sales and SFA reports.
• Generate daily, weekly, and monthly performance reports on sales, inventory, and market coverage.

Secondary Sales & Route Mapping:

• Maintain updated mapping of sales staff to distributors and territories.
• Coordinate with the sales team to ensure accurate route and outlet data in DMS/SFA.
• Support activation and monitoring of field staff via geo-fencing.

Training & Compliance:

• Train sales representatives on SFA usage and accurate data entry.
• Ensure adherence to company data standards and reporting processes.
• Identify system usage issues or compliance challenges and escalate accordingly.

System Integration & Improvement:

• Collaborate with SFA and IT teams for system integrations and upgrades.
• Recommend process enhancements or software updates based on user feedback.

Key Performance Indicators (KPIs)

• Full DMS functionality across assigned distributors.
• Accuracy and timeliness of secondary sales data.
• Route validation and geo-fencing compliance.
• Accuracy of DMS and SFA data reconciliation.
• User training compliance and data accuracy rate.

Qualifications & Experience

• Bachelor’s Degree in Business Administration, Information Technology, or a related field.
• 2 - 4 years’ experience in FMCG sales operations, MIS, or DMS management.
• Familiarity with DMS platforms, SFA tools, and ERP systems (e.g., SAP, Oracle).
• Strong MS Excel and data analysis skills.
• Excellent communication, coordination, and problem-solving skills.

Core Competencies:

• Analytical Thinking & Data Accuracy
• Attention to Detail
• Cross-Functional Coordination
• Tech-Savvy & Process-Oriented
• Accountability & Timely Execution.