Director, Learning & Employee Engagement at 9Mobile

Job Summary        

• Lead, plan and support the design and implementation of the Knowledge Management function. Develop the knowledge management plan, goals and priorities for knowledge acquisition, contribution, and deployment
• Oversees HR functions, including Employee Relations; Learning & Knowledge Management; Culture and Employee Engagement

Principal Functions        

Tactical

• Develop and implement strategic plans for learning and development, including identifying training needs and developing training programs to address them
• Assesses program effectiveness utilizing appropriate metrics.
• Develop and implement a succession plan for key positions in the organization, including identifying future leaders and creating development plans for them
• Drive employee engagement by developing innovative programming on multiple platforms including organizational analysis and change programing, onboarding initiatives, career development planning, management training, employee wellness, mentoring programs, etc.
• Create organizational culture through communication strategies that align with company values
• Collaborate with senior leadership to develop training programs in areas such as leadership development
• Manages Organizational Development program, including organizational change initiatives, employee development, retention programs, diversity and inclusion, and leadership development.
• Review new technologies for training applications and recommending effective uses to leadership
• Establish and maintain relationships with key internal and external stakeholders.

Operational

• Provide overall guidance and direction in the execution of the unit's functions and activities
• Develop and implement management training programs for all levels of management including management onboarding, supervision best practice, performance management and leadership development.
• Develop, recommend, and administer policies, procedures, and processes in support of Organizational Development, Human Resources & equity; implements and monitors compliance with approved policies, procedures, and processes, utilizing a systematic approach.
• Conduct regular global and local best practice review and provide the business units (management/line managers) with information on best practice in ..
• Provide EMTS business units managers with information & solutions regarding labour trends and movements.
• Continuously review the activities of the unit to identify improvement opportunities.
• Review and authorize key expenditures/transactions of the unit in line with approved departmental budget and authority limit.
• Plan and manage the human and material resources of the unit to optimize performance, morale and enhance productivity.
• Provide leadership and guidance to team members and manage team members' performance towards the achievement of overall team objectives.
• Prepare and submit periodic management reports on the activities of the unit for management decision making.
• Perform any other duties as assigned by the Chief Human Resources Officer.

Educational Requirements        

• First degree in from a recognized university.
• Postgraduate degree/MBA/CIPD/SHRM/CIPM is required
• Nine (9) to Twelve (12) years work experience with at least three (3) years at managerial level.

Experience,Skills & Competencies        

Knowledge

• Change Management/Labour laws
• Competency Definition/Profiling and Management 

Skills

• Strategic thinking
• Communication
• Decision Making
• Leadership and People Management
• Behaviour
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus