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  • Posted: Aug 20, 2021
    Deadline: Not specified
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  • NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a comprehensive system transformation platform and data-driven educational services,
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    Director, Internal Communications (Global)

    Department : Communications

    Communications Team

    • The Communications team is housed with the Corporate Affairs group. It collaborates across departments and programmes to create and execute compelling strategies; locally and globally.
    • Communications has a wide portfolio of responsibilities including external and internal relations, strategy, digital, reputation management and media relations. We are focused on ensuring that the exceptional achievements being made across a wide portfolio of programming are effectively and impactfully communicated.
    • We lead, develop and support strategies in multiple programmes and continents simultaneously; shaping and influencing the external environments in which we work. We pride ourselves in being able to respond quickly and effectively at all times.

    About the Role

    • NewGlobe is looking for a Director of Internal Communications to join our global team and build an internal communications function across multiple continents and programmes, playing a vital role in informing, engaging and inspiring employees globally.
    • As the Director, Internal Communications you will be a passionate storyteller and have worked at a senior level in communications for a high impact organization with global reach. You will have led internal communications across geographically and culturally diverse offices and programmes.
    • This is a collaborative role working to help drive and implement internal communications strategy, coordinate internal communications plans, collect and share best practices and success stories and provide strategic communications counsel to senior leaders. The role requires exceptional communication and presentation skills (both written and oral); experience and understanding of the evolving internal communications landscape and technologies as well as cross-cultural sensitivities.
    • You will demonstrate a strong track record of achievement in communications; excellent knowledge of a broad range of internal communication channels and tools and their use; strong interpersonal skills and an ability to influence across a broad range of internal audiences at all levels. You will develop compelling and impactful content that showcases the breadth and variety of the work and people at NewGlobe.
    • You will report to the Chief Corporate Affairs Officer. The role is based in Lagos.

    What You Will Do

    • Develop and implement, global and programme specific internal communication strategies and plans that engage, and inspire employees.
    • Build an internal communications function that generates a sense of cultural excitement within the organisation and that inspires employees to actively participate in internal communications initiatives.
    • Act as the lead internal storyteller; creating and crafting stories from across the organization that engage and inspire.
    • Serve as a strategic communications partner and provide strategic counsel; developing messaging and internal presentations for organisational milestones and activities, key initiatives, and everyday activity in programmes, schools and classrooms.
    • Develop and oversee an effective internal content strategy using impactful storytelling that includes quarterly global update meetings; newsletters; and briefing sessions amongst other activities.
    • Oversee and manage the global Intranet.
    • Drive innovation in our internal communications, bringing in ideas and developing creative ways to inform, inspire and engage employees.
    • Oversee and continuously monitor - and improve - the effectiveness of internal communication channels collaborating closely with the People team on employee engagement.
    • Lead a small internal communications team.
    • Occasional travel within our territories. 

    What You Should Have

    • A Master's Degree.
    • 15+ years experience in communications in a high profile global matrixed organisation and experience of operating at a senior level in a global internal communications function.
    • Experience of leading communications initiatives simultaneously across multiple programmes and markets.
    • Proven ability to create compelling content for multiple channels ensuring that you are engaging with and reaching employees when and where they are available.
    • Highly developed and proven creative skills to lead experienced internal communications teams with flair and innovation.
    • Strong organizational and project management skills and the ability to influence internal stakeholders at all levels within the organisation.
    • Excellent written and verbal communication skills combined with an ability to create real time messaging and stories for an internal audience.
    • A strategic and analytical mind that assesses opportunities and risk to the benefit of the organisation and its programmes.
    • Excellent project management and organisational skills in a communications context
    • An extremely proactive and determined attitude.

    You’re Also:

    • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    • A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
    • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    • A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
    • and value.
    • A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

    Method of Application

    Interested and qualified? Go to NewGlobe on newglobe.education to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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