Digital Technical Officer at Moneyfield Microfinance Bank Limited

JOB SUMMARY

Responsible for providing support services for all the Bank’s digital and technological systems, programs, and networks.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Optimize and improve processes and the overall approach where necessary.
• Develop and execute quarterly plans to meet goals and performance metrics.
• If necessary, liaise with third-part support of various technology vendors.
• Create and implement roadmap for standardizing calibrated machines, gages, fixtures, probing systems.
• Relationships with staff in other work areas are fostered to meet internal and external customer needs.
• Review performance and progress on a regular basis to ensure team is achieving results.
• Engage with risk leadership to ensure technology strategy and investment is in line with business function objectives.
• Participate in tender process, i.e. design, submission, and review.
• Interact with and provide technical and event support for the Bank.
• Manage continuous improvement of the inspection technologies, gage control processes and policies.
• Lead trainings with marketing capabilities teams to help keep the Bank’s marketing on the forefront of what is new and coming.
• Build and maintain the emerging technology and media strategy.

QUALIFICATIONS, EXPERIENCE, SKILLS, AND COMPETENCIES

• Minimum of an HND/B.Sc. in business, computer science, engineering, or information technology, or its equivalent.
• Minimum of 3 – 5 years of experience in the financial sector, preferably in Microfinance or Commercial Banking
• Comfortable with computing and user documentation processes.
• Demonstrated attention to detail and time management capabilities.
• Able to use confidence when conducting critical thinking exercises.
• Excellent relationship and people management skills.