Digital Quality Analyst at GVA Partners

DIGITAL QUALITY ANALYST

• This is a fantastic opportunity to work within the Quality Analyst team within an Online Team, testing digital solutions across web, mobile and apps. You will work with predominantly agile delivery methodologies using your creative, quality expertise that will ensure product owner`s visions meet expectations.
• Day-to-day activities and responsibilities of the role include:
• Reviewing all forms of project documentation including Business Requirements Specifications documents, technical briefs, designs and wireframes
• Work with Product Owners to define acceptance criteria and produce test plans
• Review acceptance criteria with scrum teams, Product Owners, developers, Site Builders and interact with Project Managers and Test Environment Managers
• Provide updates on testing progress or other activities to the QA Manager and other teams
• Analyse and investigate issues found in testing and work to resolve these with the relevant people (other testers, Product Owners, environment teams, developers and Site Builders)
• Work closely with other functions within the Online team such as design, user experience, developers, operational support and teams outside the online team such as marketing and campaign teams
• Carry out test execution using predominantly UAT testing techniques but also static, integration and system testing methods
• Support cross-departmental projects and overall test community within Three, when required
• Constantly identify opportunities to improve quality
• Work closely with our 3rd party partners, including managing offshore resource, 3rd party testing service and tools.
• What is the reality of the role/the types of person are we looking for
• Innovative and passionate about testing, you will see testing as a skill and are enthusiastic about quality, end-to-end customer experience and finding defects.
• Ability to tackle issues logically and determine a best course of action, you seek opportunities to expand your knowledge within the testing field and are committed to this discipline.
• You pro-actively seek improvements to working methods and have the ability to apply different testing theories and techniques to new or old problems.

Must-have

• Experience of working in a fast-paced digital environment
• Dynamic and engaging with a real passion for quality and testing
• Excellent written and verbal communication skills
• Flexible in approach and attitude with a consistent focus on quality
• UAT and front-end testing experience with particular focus on `look-and-feel`
• Ability to manage relationships with key stakeholders and effectively articulate and justify test estimates
• Knowledge of software development lifecycle and methodologies (e.g. Agile, V-Model, Waterfall)
• Knowledge of software testing terms and their application e.g. black box testing, test harness/test stub (e.g. the theory and application of that theory)
• ISTQB/ISEB Foundation or relevant working experience.

Nice-to-have

• Specific application knowledge - JIRA, Quality Cente
• Experience of working in an Agile environment
• Automation skills or desire to progress with Automation
• Specific software and programming knowledge - HTML, Java.

EXPERIENCE

• Bsc in Computer science from a reputable university
• 8 years’ experience post Nysc