Digital Marketer/ Business Support Officer at Tati Consults

We are seeking a proactive individual to join our team as a Business Support Officer. This role offers diverse responsibilities with a strong emphasis on enhancing company visibility and operational efficiency through digital services.

Key Responsibilities:

Digital Presence Management:

• Develop and implement strategies to enhance company visibility and engagement online.
• Manage and optimize social media platforms and other digital channels to promote company services effectively.
• Create compelling content, including posts, articles, and multimedia materials, to attract and inform our audience.

Customer Interaction:

• Serve as the primary point of contact for customer inquiries and feedback.
• Provide exceptional customer service, ensuring prompt and professional responses.
• Resolve issues effectively to maintain high levels of customer satisfaction.

Website Maintenance:

• Manage and update company website content to ensure it reflects current offerings and engages visitors effectively.
• Monitor website performance and user experience, implementing improvements as needed.